Customer Service

Customer Service

Items are shipped via USPS within 1 business day of when the order is placed. Special orders may require an additional 1-2 business days before shipping. Most orders arrive within 5 business days of the time the order was placed. All orders placed from outside the United States are shipped within 1 business day and may require 1-2 weeks of shipping time. Expedited shipping options are available.

Privacy and security is our priority. We make every use of security compliance possible to ensure that our customers can use our services with confidence. We use cookies on our site during the ordering process when you are logged in. We do not share that cookie data or sell your information to anyone else. We use google analytics to track site usage only and do not share this info with anyone else. Your payment details are stored securely through our payment processor and do not remain on our website, only your order remains on our website.

If any of our materials prove to be defective within 30 days, we will gladly replace them free of charge. Please contact us for information on how to process the return.

You will receive an email confirmation shortly after completing your order. Orders are shipped within one business day. If you need to cancel, please contact us immediately either by email or call our office at 706-737-4530.

Payment is expected at the checkout process. If there is a problem with your payment you will be notified immediately. Pricing is subject to change without notice. Occasionally we run specials and other promotions that we feel would interest our customers.

You will receive an email confirmation shortly after completing your order. Once you have placed an order on the Whole Life Bookstore website you can view your order information by login into the web site.

If you have registered on the Whole Life Bookstore website, you may update your account any time. You must register on our site to access your account.

Bulk pricing on products from Sandra Kennedy Ministries is available for bookstores and ministries. A minimum order quantity is required. Please contact us by email or call our office 706-737-4530 for special pricing.